Licensing Portal

Welcome to the Licensing Portal

Ontario regulates the private security and investigative services industry, including security guards, private investigators, agencies and businesses that directly employ in-house security.

Notice of processing delays:

We are currently experiencing a high volume of applications. While we are working as quickly as possible to complete applications in the order they are received, processing is currently taking longer than normal.

You can check the status of your licence application in your online account. Once the application is in "Completed" status, you will receive your digital licence by email, and you can also access it in your online account.

We are sorry for the inconvenience and delay during this process.

Avis de délais de traitement :

Nous recevons actuellement un grand nombre de candidatures. Bien que nous fassions tout notre possible pour traiter les demandes dans l’ordre où elles nous parviennent, leur traitement prend actuellement plus de temps que d’habitude.

Vous pouvez vérifier l’état d’avancement de votre demande de permis dans votre compte en ligne. Une fois que la demande a atteint le statut « Complété », vous recevrez votre permis numérique par courriel, et vous pourrez également y accéder dans votre compte en ligne.

Nous sommes désolés pour les désagréments et les retards occasionnés pendant ce processus.


Overview

You can use this portal to:

  • Apply for a new licence
  • Renew a pre-existing licence
  • Check the status of your application
  • Change/Update your information

If you're an agency you can use this portal to:

  • Apply for a new licence
  • Renew a pre-existing licence
  • Check the status of your application
  • Change/Update your information

If you're a registered employer you can use this portal to:

  • Register your business
  • Renew your registration
  • Change/Update your information
  • Check the status of your application

Before you begin

If you have a pre-existing licence, please have the information ready to proceed.

If you require assistance with your online services please contact the ServiceOntario call centre

ServiceOntario call centres are open Monday to Friday: 8:30 a.m. to 5:00 p.m.

Tel: 416-212-1650

Toll-free: 1-866-767-7454

For other communication methods, please visit ServiceOntario