Ontario regulates the private security and investigative services industry, including security guards, private investigators, agencies and businesses that directly employ in-house security.
Access to all online services, including applying for and renewing a licence, are now available, but intermittent issues may continue to occur.
We are committed to resolving the technical issues as soon as possible and apologize for any inconvenience.
If you need a copy of your digital licence, please email: PSISB.DigitalLicensingSupport@ontario.ca.
Avis :
L’accès à tous les services en ligne, y compris les services de demande et de renouvellement de permis, est maintenant disponible, mais des problèmes intermittents peuvent continuer de se produire.
Nous nous efforçons de résoudre les problèmes techniques le plus rapidement possible et nous nous excusons pour tout inconvénient subi.
Si vous avez besoin d’une copie de votre permis numérique, veuillez écrire à PSISB.DigitalLicensingSupport@ontario.ca.
You can use this portal to:
If you're an agency you can use this portal to:
If you're a registered employer you can use this portal to:
If you have a pre-existing licence, please have the information ready to proceed.
ServiceOntario call centres are open Monday to Friday: 8:30 a.m. to 5:00 p.m.
For other communication methods, please visit ServiceOntario